| Customization: | Available |
|---|---|
| Max.Head: | 30-50m |
| Max.Capacity: | <50 L/min |
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Q1. What are your packing terms?
A: Typically, our goods are securely packed in neutral export wooden cases to ensure safe transit. However, if you have a legally registered patent, we can customize the packaging with your branding upon receipt of your authorization letters, making your product presentation stand out.
We can use wooden cases with your own marks after receiving your authorization letters.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Before you make the final payment, we will provide detailed photographs of the products and packaging to ensure your complete satisfaction and peace of mind.
The balance is due before delivery.
Q3. What delivery terms do you offer?
A: We offer a variety of flexible delivery terms including EXW, FOB, CFR, CIF, and DDU, tailored to meet your logistical needs.
Q4. What is the estimated delivery time?
A: The delivery time generally ranges from 10 to 50 days after receiving your advance payment, depending on the material and specifications of the pump. The exact timeframe will also depend on the specifics of your order, such as the quantity and any customization requirements.
The specific delivery time also depends on the items and the quantity of your order.
Q5. Can you manufacture according to samples?
A: Yes, we can produce according to your samples or technical drawings. Our expert team is equipped to build the necessary molds and fixtures to meet your exact specifications.
Q6. What is your policy on sampling?
A: If we have the necessary parts in stock, we can provide a sample. Please note that customers are responsible for both the sample cost and the courier charges.
Q7. Do you test all your products before delivery?
A: Absolutely, we conduct comprehensive testing on all our pumps before they are shipped to ensure they meet our stringent quality standards.
Q8: How do you ensure a long-term and positive business relationship?
A. We maintain superior quality and competitive pricing, ensuring our customers benefit from an excellent value proposition.
B. We respect every customer as a valued partner and foster genuine relationships by conducting business with integrity and friendliness, irrespective of their geographical location.
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