| Customization: | Available |
|---|---|
| Max.Head: | 30-50m |
| Max.Capacity: | <50 L/min |
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Q1. What are your packing terms?
A: Typically, our goods are packed securely in neutral export wooden cases to ensure the utmost protection during transit. However, if you own a legally registered patent, we can customize the packaging with your branding, provided we receive your authorization letters.
Wooden case with your own marks after obtaining your authorization letters.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T to initiate production, with the remaining 70% due before delivery. Prior to your final payment, we will provide you with detailed photographs of the products and packaging to ensure your satisfaction, giving you peace of mind before settling the balance.
The balance.
Q3. What delivery terms do you offer?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your specific shipping needs.
Q4. What is the estimated delivery time?
A: The delivery time generally ranges from 10 to 50 days after we receive your advance payment, depending on the material of the pump. The exact timeframe will also depend on the specifics of your order, including the quantity and any customization requirements. Rest assured, we aim to meet your delivery expectations with precision.
The specific delivery time also depends on the items and the quantity of your order.
Q5. Can you manufacture according to samples?
A: Yes, we can produce based on your samples or technical drawings. Our team is highly skilled and equipped to build the necessary molds and fixtures to meet your precise specifications, ensuring the final product aligns with your vision.
Q6. What is your policy on sampling?
A: If we have the necessary parts in stock, we can promptly provide a sample. However, please note that customers are responsible for both the sample cost and the courier charges. This ensures a smooth and transparent sampling process.
Q7. Do you test all your products before delivery?
A: Absolutely, we conduct a 100% comprehensive test on all our pumps before they are shipped. This rigorous testing ensures they meet our exceptional standards of quality, providing you with reliable and high-performing products.
Q8: How do you ensure a long-term and positive business relationship?
A. We maintain superior quality and competitive pricing to ensure our customers benefit from an excellent value proposition, fostering long-term trust and satisfaction.
B. We respect every customer as a valued partner and foster genuine relationships by conducting business with integrity and friendliness, irrespective of their geographical location. This approach helps us build and sustain positive, long-lasting business relationships.
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